Terms & Conditions
Terms & Conditions
HOPE’s website and related services are made available to you in accordance with the following Terms and Conditions. Please read this information before placing any orders in our online shop.
HOPE’s online shop is registered in Sweden with the company information below:
HOPE Retail AB VAT: 556698-6013
Phone: +46 (0) 70 96 233 59
If you have any questions or concerns you are more than welcome to contact us at firstname.lastname@example.org.
HOPE does not guarantee that all items included in the HOPE webshop are in stock at the time of your order. If an item is unavailable, HOPE will contact you shortly by phone or by e-mail. HOPE may, at any time, amend the content of the site. Although HOPE strives to display the correct texts, images and pricing on the site and web shop, errors may occur.
HOPE cannot promise that the content of the site is free of inaccuracies or typographical errors at all times. If you have been charged the wrong amount in the web shop, HOPE will give you the option of placing a new order with the correct price or cancelling your order.
HOPE reserves the right to cancel any order prior to dispatch if we see that the price is incorrect. In such case, we will notify you by email. If we are unable to contact you, your order will be automatically cancelled. Parts of the services mediated through the site are maintained by outside organizations.
In situations where HOPE acts as agent for such services, we cannot be held responsible for any errors resulting from their activities. HOPE cannot be held responsible for any damage caused from using the site.
Copyright Permission Notice
Copyright in the documents provided in this site (including, without limitation, the trade marks of HOPE, logos, graphics, text, photos, designs, icons, images, data and software) is owned by or licensed HOPE. You are authorized to use this material only for personal use, non-commercial purposes.
You may download, print and store copies of this material for your own personal, non-commercial use, provided this copyright permission notice is included in all such copies. You may not charge anyone for use of the material and you may not publish, duplicate or otherwise distribute the material to others without prior consent from HOPE.
You may not modify the material in any way, without the prior written permission of the copyright owner. Except as expressly stated in this legal notice, no rights or licenses to the material, or any portion thereof, shall be granted or implied.
Taxes & Duties
All orders outside the European Union is shipped on a DDU basis – Delivery Duty Unpaid, which means that the prices displayed at the checkout are excluding all taxes, duties and Swedish VAT. This means that you may be subject to VAT, import duties and/or taxes by your local customs. Unfortunately, we are not able to advise the exact amount on your order since these charges are imposed directly by your local customs and sent directly from UPS. To obtain the estimate cost of the order we therefore recommend you to contact your local UPS office.
Our trademarks include (amongst others) the HOPE name and logo. These trademarks may be used or registered in more than one country and your use of this web site does not grant you any rights to use our trademarks.
The site may contain links to other websites beyond our reach. We cannot be held liable for content or privacy policies of such sites.
We cannot guarantee that colors appearing on the website in detail reflect the clothes colors. This depends partly on the color settings of your computer and monitor.
Hope is not liable for any non-performance caused by circumstances beyond our control, which directly or indirectly prevents, obstructs or renders production, delivery or freight uneconomical until such obstacle has been removed (force majeure). Such circumstances shall be deemed to include difficulties to procure raw materials as well as other difficulties and disturbances, including but not limited to war, riot, labour conflicts, fire, flood, storm, accident, fuel or power shortages, transportation shortages, obstacles or interruptions regarding transportation at sea and breakdowns or interruptions of any kind as regards to our equipment or facilities, which are deemed necessary for the performance of our agreements' obligations.