Frequently Asked Questions

What is the return policy?

All necessary information about returns and exchanges will you find here

When will i recieve my order from HOPE?

We normally ship your order between 2-3 days. With high pressure and sales this might take longer

What are the shipping options?

You will find information about our shipping and deliveries here

Where is HOPE located?

HOPE is located in Stockholm, Sweden

What do i do if i have a problem with my order?

Please send an e-mail to and we will help you as soon as possible

When do i get my refund?

We will refund you as soon as we have received and registered the package. Note that it can take up to 10 days for the money to get to your bank account